Privacy policy

Shipping policy

Once an order has been placed, we cannot guarantee that it can be modified if it has already been prepared for dispatch. To cancel or modify your order, please write to us at tienda@sdhuesca.es

We ship internationally to almost every country in the world. Select your destination country in the checkout process and you will be able to check the shipping costs and estimated delivery time. Personalised products with name and/or number have an additional delivery time of 4 working days to that indicated on the payment page.

Please note the availability date indicated throughout the purchase process, especially in the case of a pre-sale.

Remember that the prices indicated in the purchase process refer to shipping costs, and not to customs charges (unless otherwise indicated). In the event that a package is detained at customs, it will be the responsibility of the buyer to pay any taxes and customs duties applied to the package. tienda.sdhuesca.es does not cover the cost of customs clearance, nor for any delay that may be caused in the delivery of the package. The customer will not be able to return the order for this reason, except in the case of an error made by tienda.sdhuesca.es.

Customs are currently included in shipments to: Mexico, Chile, Peru and Colombia.

To make an online purchase with in-store collection, you must select the corresponding shipping method on the shipping page.